We've now resolved the incident. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
We have identified the issue affecting calls from the web app as a disruption with our VoIP provider, Twilio. Calls from the mobile phone app remain unaffected. Our team is actively working with Twilio on a resolution and will provide updates as more information becomes available.
We are currently investigating an issue preventing calls from being placed through the web app. Calls made through the mobile phone app continue to work as expected. Our engineering team is actively working on a resolution and we will provide updates as they become available.
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