Search Performance Issues

Resolved
Resolved

This morning we were experiencing some technical issues with Spiro when users try to use the global search from the web and mobile apps. This also caused significant performance issues between 11:02 AM and 12:32 PM (EST).

Global Search and performance issues are now resolved. We are currently working with one of our hosting providers and the engineering team to understand the root cause and avoid this in the future.

Began at:

Affected components
  • Web App
  • Mobile App