DNS Issues affecting clients in parts of North America

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We're aware of DNS issues affecting clients in parts of North America. This issue is causing applications to be unreachable from some areas, and is being caused by DNS, and not Spiro, which are reachable from unaffected areas.

Please contact support@spiro.ai if you can't reach Spiro. We will send an update every 30 minutes or once the status changes.

Began at:

Affected components
  • Web App
  • Mobile App